Frequently Asked Questions

  • We are an online platform that helps any patients to repurchase medicines from their selected hospital in any city.

  • At MEDYREX , apart from genuine medicines,what you get is convenience. By being in a comfort zone one can be in contact with the hospital, getting all your required medications at your doorstep without getting out of the door, and better move towards the betterment of your well being by understanding the prescription. All this is possible through MEDYREX services.

  • At MEDYREX, our primary assurance is to provide genuine medicines without saying NO. We don’t offer any discounts, but if your hospital offers any discount, we conspicuously elapse the benefit to you.

  • There are three ways to obtain all medicines with MEDYREX
    1. Upload photo of prescription in app – Confirm medicine requirement – Pay amount online – Track your order
    2. If you don’t have a prescription – Contact our customer support team on the 70-9797-9696 number. If you have a requirement for non-prescription products, we will definitely assist you.
    3. Contact our customer support team on Whatsapp 70-9797-9696. Upload photo of prescription– Confirm medicine requirement – Pay amount online

  • Taking Medication In an accurate way as per doctor’s advice which ultimately improves the outcome of the treatment. But many times, due to busy life schedules, patients tend to forget to take their medication which evolves into a worse health condition altogether. In order to address this, we introduced the concept of Pill Reminder Message. With this service, caregivers can send reminder messages to patients so that medicines will be taken on time. Caregivers need to enter the patient's mobile number, message in regional language and pill reminder timings. As per that we will send reminder messages to patients for one week. It is completely free of cost to users.

  • Invoice bill will be kept along with medicines in the delivery package.

  • We support all UPI payments like Phonepe. GPay, Paytm and netbanking etc.

  • We deliver genuine medicines from the hospital .

  • Yes, we do deliver medicines in any location in India. Kindly Share your pin code correctly while placing order

  • Office operates from 9AM-6PM (Excluding Sundays and Public Holidays), you can book orders anytime by sharing your prescription on 70-9797-9696.